Privacy Policy – Protopi
Protopi (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.
Information We Collect
- Name, phone number, email ID
- Billing & shipping address
- Payment information (handled securely by Razorpay – we do NOT store your card/UPI details)
- Order history and website usage
How We Use Your Information
- To process and deliver your orders
- To provide customer support
- To improve user experience
- To send important updates (order status, offers, etc.)
Data Protection
- We use SSL encryption on our website
- Payments are processed securely through Razorpay
Cookies
We use cookies to improve site performance & personalize your shopping experience.
Sharing of Information
We do not sell or share customer data with third parties except:
- Delivery partners
- Payment gateways
- Legal authorities when required